問題的討論和解決英語考試要求與試題
本項考試的形式：每個考生得到相同的文字資料，按照要求對需要解決的問題進行討論，并最終得出結果。考生在進行考試前有30秒時間閱讀文字材料，并且在考試過程中可以參考材料。
本項考試內容：本項考試為考生模擬了商業工作的真實環境，包括商業活動中任何可以進行雙向交流的場合。但仍然處于以下范圍中：廣告、求職、通信聯系、商業交流、經營者與顧客的關系、財政、會計、生產管理、生產安全、員工健康、員工管理、員工招聘、 員工培訓、市場、銷售、貨物運輸、技術等等。
本項考試的目的是：考官考察考生運用英語進行交流的能力。包括：正確的組織和進行對話的能力;對問題做出正確的回應和分析的能力;做出判斷的能力。
本項考試從難度上來說居于口語三項考試之首。
考生在本項考試中必須做到：
1.仔細閱讀本項考試文字材料，明確所要達到的目的。(討論什么;決定什么)
2.在討論的開頭迅速對所討論的話題的背景進行簡單介紹。
實用技巧：將文字材料中的字句進行簡化并表達出來。(見范例)
3.兩名考生討論和解決的問題進行。
實用步驟1：一問一答式的討論(范例1)
A提問(一句話)——B回答(一句話)，闡述理由(兩句話)，A附和(一句話)，闡述理由(兩句話)——一B提問(一句話)——A回答(一句話),闡述理由(兩句話)，B附和(一句話)，闡述理由(兩句話).——A或B定下決定(一句話)——B或A支持決定(一句話)。
這種方法思路清晰明確，但切忌回答過于簡單。
實用步驟2：各自闡述觀點的討論(范例2)
A闡述觀點(一句話)和理由(兩句話)——B對A的'觀點表態(一句話)，闡述自己的觀點并闡述理由(兩句話)——雙方討論，深入闡述本人觀點(A，B各兩句話)——定下決定(A，B各一句話)。
這種方法適合對問題的辯論。但考生需注意彼此的交流。
實用技巧(見范例)：
A.提問者將文字材料中規定討論的部分(通常特殊疑問句)改為一般疑問句并進行表述。
B.使用第一人稱I或We進行表述，自然進入虛擬的工作環境中。
C.使用工作場合中常用的套話使得交流更加自然。例如：Shall we get down to our business?
D.在討論中表達同意時所用的句型：I think so. / You are right. /That’s quite true. /Definitely. /I have the same view. /I share your concern. /That’s a good point. / No doubt about it.
E. 在討論中表達不同意時所用的句型：That’s true but…. Yes I know but…. I understand but…. I don’t think that I agree with you. I don’t think so. I can’t agree with you. I have some difficulty with your view.
Attending Trade Fairs
Your company has been invited to take part in a trade fair, which will take place during the busiest time of the year. You have been asked to decide whether staff should be sent to this trade fair.
Discuss and decide together:
*what the advantages and disadvantages are of attending trade fairs
*which members of staff would most usefully represent a company at a trade fair
Model Answer 1:
A: You know our company has been invited to this year’s Guangzhou Trade Fair in July. But July is our busiest time. So we have to decide whether to send our staff to attend this fair. What’s your opinion?
B: I think we should send our staff because….
A: I agree with you. From my point of view, we should…because….
B: Which members of staff will you choose to represent our company to attend the fair?
A: My ideal members of staff are … You know…
B: I think that is the exact reason why we should …
A: I am very happy that we hold the same idea.
B: So let’s make this decision.
A: Ok. I’ll let our boss know our decision this afternoon.
Model Answers2:
A: You know our company has been invited to this year’s Guangzhou Trade Fair in July. But July is our busiest time. So we have to decide whether to send our staff to attend this fair.
B: I think we should send our staff because…
A: To be frank, I don’t agree with you…
B: But the fact is we can benefit much more from sending our staff to the fair than keeping them at work. You know…
A: Ok, maybe you are right.
B: Let’s move to the next agenda. Which members of staff should our company send?
A: …
B: I agree with you. …
A: Ok. Let’s make this decision.
B: Ok. I’ll let our boss know our decision this afternoon.
Promoting Tourism
An international conference on tourism will held soon. You have been appointed to a committee which will make recommendations on how your region should be promoted at the conference.
●Which types of tourist attractions and facilities generate most income from foreign visitors?
●How other attractions and facilities should be promoted effectively to foreign visitors?
Recruitment Video
Your company wishes to recruit more young business graduates. You have been asked to produce a recruitment video, which will be used to attract more job applications from business students.
●What types of information about the company to include in the video?
●Which members of staff should be involved in making the video?
Foreign Workers
Your company has recently singed an agreement with a foreign company, which means that foreign business people will be working in your company for short periods. You have been asked to help with preparations for their arrival.
●How to familiarize foreign business people with the working practices of your company?
●What arrangements need to be made for the foreign staff for outside working hours?
Newspaper Article
A local newspaper is planning a series of articles about successful companies in the area, including your company. You have been asked to communicate with the newspaper about the content of the article on your company.
●What kinds of information about the company should be included?
●How the company could benefit from the newspaper article?
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